Peraonal Computer Help and Support
I offer a wide range of Computer Help from the very basics of teaching you how to use your first computer to advanced help solving computer crashes. Classes can be arranged for anyone of any age. I can teach most anything you wish at a respectful speed you can handle. Covering it in detail step by step in a slow, easy going way that you can understand and be comfortable with.
Basic Help $20 per hour:
Basic help can range from simple help installing or deleting a program, to time teaching you how to setting up an e-mail account with Google. Time with clients is often spent teaching the concept of the web or typing there first document with Microsoft Word. Time can be arranged for most anything you wish. Most basic classes include:
- Surfing and searching the web.
- FaceBook, MySpace and Twitter setup and support.
- Setting up an e-mail account with Google or Yahoo
- New computer setup.
- Software installation/deletion
- Internet setup
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Hardware install and setup. (monitor, printer, scanner, ex...)
and much more....
Advanced Help $30 per hour:
Advanced help ranges from migrating to a new computer, Virus and Spyware issues, to Wireless network setup. Most issues can be corrected on site, however sometimes the issue take more resorses then what is available on location and may require offsite repairs. If this is the case, we can/will discuss arrangements and time frame.
Most of the following can be address on site:
- OS upgrades
- Backup/Restore services
- Network setup
- Virus/Spyware removal
- Setting up a website and hosting
- Teaching how to manage / run your website.
The following may require offsite repairs.
- Complicated virus removal
- Hardware failures
- Travel is not included. Travel is set at a rate of $1 per mile as listed by Google Maps from zip code 28033 to your location. Return travel is not charged.
- Minimum of 1 hour charged for local support (under 20 miles)
- Minimum of 2 hours charged for travel over 20 miles
- Time will be rounded up to the next 1/2 hour mark.